ATCEN is an industry expert in the area of Contact Center Outsourcing. We offer an unlimited range of total and integrated Contact Center solutions tailored to our clients' needs.


Our Expertise

ATCEN offers inbound and outbound Customer Contact Management services to organizations on a project or long-term contractual basis.

Outbound Services:

  • Membership Acquisition
  • Market Research / Survey
  • Sales Lead Generation
  • Direct Mail Follow-Up
  • Database Management

Inbound Services:
  • Customer Care
  • Hotline Management
  • Technical Helpdesk
  • Literature fulfilment / Order Processing
  • Seminar Support
  • Loyalty Campaign Management
  • Email Management