ATCEN is Asia’s premier specialist in people development. Our company provide a host of workshops, trainings, programs and services designed to enhance the outlook, performance and confidence of people and brands globally.
ATCEN – Asia’s leading consulting, education and outsourcing specialist serving to enhance the performance of organizations and individuals in customer interaction management.
Vision Statement
Passion to Exceed Customer Delight
Mission Statement We Have Great Fun Developing People Globally
Values
Enthusiasm
Eagerness in delivering exceptional customer service to you.
Creativity
Redefining the boundaries of thinking with you.
Quality
Delivering driven consistency each time and every time we serve you.
Relationships
Establishing, building and sustaining a strategic partnership with you.
Aspiration
To be the Largest People Development Company in Asia
ATCEN Brand Strategic Direction
Brand Positioning
The People Development Expert
Brand Personality
Fun . Young . Innovative
Brand Promise
Helping People Grow
The ATCEN Way
We innovate continuously and consistently with passion to help our customers achieve great success.
We help our people get the most out of themselves personally and professionally
We work and make decisions fast with determination to achieve desired results
We are flexible, adaptable and embrace change to perform
We strive to find better ways of working to make things simple and logical
We are radical at challenging conventional business practices and ideas
We anticipate our future by creating it and making things happen
Who We Are
Overview
We were incorporated on December 27, 2003.
We are strategically located at the Ritze Perdana Business Centre, Damansara Perdana, Selangor, Malaysia.
We are Asia’s Centre of Excellence in consulting, education and outsourcing specialized in Customer Interaction Management.
We are the leading training and consulting organization in the region.
Our branches and representative offices are located in Indonesia, Vietnam, China, USA and Australia.
We are registered with the Human Resource Development Berhad (HRDB), Ministry of Human Resource as a Class A training provider with Prolus scheme.
We are registered as a training and education service provider with the Ministry of Finance (MOF).
We are registered as a private education service provider with the Ministry of Education (MOE).
We are recognized as the first accredited training provider with the Customer Relationship Management & Contact Center Association Malaysia (CCAM).
Our clients include multinational corporations and organizations in the Banking, Financial Services, Insurance, Telecommunication, Hi-Tech, Oil & Gas, Contact Center Business Process Outsourcers, Retail, Automobile and other industries.
