28th January 2008
 
About ATCEN
Contact Us
 
           
  eNewsletter Issue 16, Highlights:
  • " ATCEN is tops in Service Excellence "
  • " The Brand Strategy: Keeping the Brand Alive! "
   
       
   

 


"Lessons In Building Your Own Brand From Jimmy Choo"
By Zulkarnain Zulkifli

I read with great interest the article titled “Media can make a brand” that appeared in The Star newspaper on 30 May 2007. It was basically a brief interview with Datuk Jimmy Choo, one of the world’s most famous shoe designers, whose mere name sends most women into delirium. He was speaking at the Brand Builder Series workshop organized by the Branding Association of Malaysia.

   

Persatuan Warga Tua (dan Kanak-kanak) Wilayah Persekutuan (registration no: PPM/WP 1063/99 (6)) was set up by brothers Bathumalai and Vinod s/o Apparau in 1999. Having experienced the difficulty of growing up in a poor family, they are committed to help the neglected ones including children and old folks who need love, shelter and education.

Currently, the home provides shelter to 10 old folks, 3 single mothers and 25 children in a rented double storey house of 4 rooms in Kepong. The children are aged between 1 year old to 12 years old. The children walk to schools (SRJK Tamil Segambut and SK Kepong) everyday. About 10 of the children could not be enrolled because they do not have a birth certificate.

The brothers primarily provide financial support to the home. The caretakers hope to receive more contribution on food, clothing and books as the number of children is on the increase. It is also hoped that volunteers can come forward to provide tuition and education to the children.

Donations can be made directly to the organisation's bank account (Hong Leong Bank Acc: 0 2800 1291 43
Persatuan Kebajikan Warga Tua Wilayah Persekutuan).

Contact persons:
Mr. A. Bathumalai
(019-641 2427) or
Mr. A. Vinod
(019-361 3529)

Address: No.9, Jalan 9/39, Taman Petaling, Kepong, 52100 Kuala Lumpur.

Tel: 03 - 6258 7382 (Home)



 

 

 
 

Anyway, what I found really insightful and interesting about the article was that Choo emphasized the importance of establishing good rapport with the media, especially for those who wanted to market their brands globally. Attributing his success to glamour magazine Vogue’s eight-page spread about his shoes, Choo said that it was Vogue that first catapulted him to international fame. “After that article in Vogue, all the magazines and broadcast media wanted interviews with me,” he said.

Choo also said that it was crucial for businessmen to expand their circle of associates and friends in all areas as they needed support to boost their image, especially in the highly competitive Western market. He said that endorsement from celebrities and prominent figures had helped him and how it really helped that celebrities such as the late Princess Diana wore his shoes and was always photographed by the international media. Today, Choo’s clients include Madonna, Cherie Blair, Kylie Minogue, Naomi Campbell, Beyonce and Elizabeth Hurley.

So, what exactly can we learn from Jimmy Choo about branding ourselves? A lot, in my opinion! Here’s what I’ve learnt primarily from Jimmy Choo (and from other sources too):

• Good skills (or good “kung fu” as Choo put it), good publicity and good financing are the three main requirements to become a successful brand of your own.

• Gain industrial experience and build up your contacts as you do it. Choo started out selling his shoes at RM54 a pair for a whole year, all the while seeing his designs appear in various magazines, but not under his name or brand.

• Be determined and passionate about what you do, because that’s what will give you the ability to overcome obstacles such as rejection, a lack of funds or a decrease in interest or sales.

• Be thick-skinned when venturing overseas. Jimmy Choo and Lewre Lew(another Malaysian shoe designer, who consequently, is also the president of the Branding Association of Malaysia) had to go through countless humiliating moments when they were overseas, because many Western businessmen were not familiar with Malaysia.

• Be up front about the country of origin of your product or service. While some countries practice favoritism or biasness when it comes to purchasing overseas products or services, being honest about your brand’s quality should be good enough to help you sell it. If you try to lie about it, the market will find out soon enough!

• Put a public face to the brand, because people like a brand that they can fully understand and emphatize with. Richard Branson, Bill Gates, Donald Trump and Steve Jobs are just some of the more famous entrepreneurs who lent a face to their brands and became highly successful!

• Ensure that the story of your brand is authentic. While interesting, Hollywood-style stories may entertain, if it’s not the real deal markets will quickly find out. And when they do, you lose all credibility and trust with your customers. You may even end up in jail for fraud!

• Communicate your brand to the right people! For instance, if your brand has a strong business to business image and presence, advertising to the masses may not be such a good idea. It could blow your budget, hit the wrong or irrelevant target audience and even alienate your loyal brand supporters.

Ultimately, building a successful brand takes time. However, if you put in the effort to get to know, talk to and liaise with the right people, from the media, your audience, your buyers and even your friends, you should be able to build a successful brand. And let’s face it, having a successful brand will take you places. Just look at what it did for Jimmy Choo!


     
       
             
                 
   

 

“Let us not look back in anger or forward in fear but around in awareness.” -

James Thurber

In our day-to-day activities in life, we always get agitated when mistakes are made, feel regretful about what happened in the past and worry too much about what will happen later or tomorrow. The best way to live our life is with awareness, where we take advantage of and make the best of what we have today.

 

 
                       
     
                       
   

The Brand Strategy: Keeping the Brand Alive
By Ernie Chen

As the global economy moves ahead with the knowledge driven economy in the mid 1990s, the real wealth in the modern enterprise is located in the intangible assets of that enterprise and not in the “traditional (tangible) assets” such as real estate, plant, equipment, inventory, cash, and the like.

To appreciate the importance of these intangible assets, we need only look at the market capitalization of many of today’s most successful organizations, or at the prices paid well beyond conventional assets in recent mergers and acquisitions.

In 2000, Microsoft with a market capitalization of over $423 billion reported revenues of only $23 billion. And if we check its balance sheet, and add its stated conventional assets of $52 billion to its annual revenues, we are still left with $348 billion worth of market cap of unspecified value? What accounts for this $348 billion? Experts agree this represents Microsoft’s intangible assets or “Intellectual Capital.” These days, on average, the intangible assets in many successful organizations are worth more than their traditional assets plus annual revenues.

... More

 

 
  © ATCEN SDN BHD