Outbound Tele-collection Workshop  
  Workshop Description:

The Outbound Tele-collection Workshop is a highly interactive introduction workshop to outbound collections. Designed for both new and existing collectors, this workshop assures that your collector is prepared with the essential tele-collection knowledge to succeed. Areas incorporated are a collector’s role, communicating with confidence, making the collection call, understanding delinquent customers and collecting with customer service.

 
   
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