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At ATCEN, we pride ourselves as the specialist in customer contact management people development training services:

ATCEN ACCREDITED CERTIFICATION PROGRAMS

An internationally accredited and recognized certification that is targeted at service professionals:

Certified Contact Center Professional (CCCP)
* Program Outline (40 kb)

Certified Contact Center Manager (CCCM)
* Program Outline (43 kb)

Certified Customer Service Professional (CCSP)
* Program Outline (38 kb)

Certified Sales Professional (CSP)
* Program Outline (39 kb)

Certified Help Desk Professional(CHDP)
* Program Outline (39 kb)

* While the above information are correct and current at time of creation, ATCEN Sdn Bhd reserve the rights to amend, delete or add to the above information without prior notice.

 

CUSTOMER CONTACT MANAGEMENT WORKSHOPS




HUMAN PERFORMANCE & SKILLS DEVELOPMENT WORKSHOPS

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